Dear Evonians,
Trade Carriage and Citizen System are now live! The details of the two new features are as follows. Please update your game to the latest version to view them.
Trade Carriage Feature Now Available
You can find the entrance of the feature on the carriage near the Main City Gate. (If the original carriage on your server is the entrance to the Mysterious Realm, the Mysterious Realm gameplay will be moved to the upper right corner of the “Adventure” interface below the main screen.)

Ⅰ. Personal Carriages
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You can dispatch up to 4 Trade Carriages per day. The more March Slots you unlock, the more carriages you can send.
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Carriages travel along random routes and may be plundered.
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Form an Escort Team to protect your carriages. Escort Teams do not lose troops when battling plunderers. If the defense fails, part of the goods will be lost. If victorious, no goods are lost.
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Each carriage can refresh its quality once for free. Further refreshes require Goods Replacement Permits. Higher-quality carriages carry better goods.
Ⅱ. Alliance Caravans
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Each Alliance can dispatch 1 Common Caravan and 2 Royal Caravans per day. Attempts reset daily.
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Common Caravan: After an R5 or R4 appoints a Caravan Leader, it enters the departure preparation phase.
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Royal Caravan: Any Alliance member can consume a Royal Caravan Permit to become the Caravan Leader and enter the departure preparation phase.
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A Caravan is composed of 1 Lead Carriage and 4 Carriages. The Lead Carriage belongs to the Caravan Leader, and the 4 Carriages belong to Caravan members, each carrying different goods.
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The Caravan Leader must form an Escort Team to protect the Caravan and can refresh the Carriage quality. The higher the quality, the better the goods.
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Escort Teams do not lose troops when battling plunderers.
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The departure preparation phase lasts 6 hours. During this time, Alliance members may freely choose carriages. At the end, 5 members are randomly selected as Caravan participants, and the Caravan departs for its destination.
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If attacked by plunderers and the Escort Team fails to defend, the Caravan loses part of the goods from the Carriages. The Lead Carriage does not lose goods. If the defense is successful, no goods are lost.
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The Caravan Leader receives the goods from the Lead Carriage and the remaining goods from all 4 Carriages.
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Caravan members receive the goods from their assigned Carriage.
Citizen System Launch Announcement
A city thrives because of its people! The new Citizen System is now available. Assign citizens to specific buildings to gain bonus buffs. Ironworkers in the Iron Mine increase production, while doctors in the Hospital can heal soldiers faster. Manage your citizens wisely to unleash your city’s full potential.
Ⅰ. Citizen Recruitment
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You can recruit visiting citizens out of the Walls.
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You can also use Citizen Recruitment Tickets in the Tavern to obtain higher-quality citizens.
Ⅱ. Citizen Roles and Quality
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Each citizen has their own area of expertise. Assigning them to suitable buildings enhances that building’s buff attributes.
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Citizens come in five qualities: Common, Uncommon, Rare, Legendary, and Epic. Higher-quality citizens provide better buffs.
Not all buildings currently support citizen assignments, but more will become available in future updates. Please stay tuned!
Best regards,
The Evony Team


23 thoughts on “Evony Trade Carriage Feature & Citizen System Announcement”
I only have 39 citizens, and they have stopped coming. Is this a glitch? I keep seeing a message that I have visitors but no envoys or citizens come.
Dear Angie, we sincerely apologize for any inconvenience this issue may have caused. You can provide your ID and a detailed description of the issue to the in-game Customer Support. The Evony team will do their utmost to help you resolve it. Thank you for your patience, and have a nice day!
Why are envy’s showing up at the gate and providing no rewards? Is there a maximum daily amount? If there is a maximum please stop sending them after the max is reached.
Hello Sparkledom, we sincerely apologize for any inconvenience this issue may have caused. Meanwhile, our design team has heard your feedback and is working on optimizing this feature. Please stay tuned for upcoming game updates. Thank you very much for your understanding and support!
Dear Evonians,
Thank you all for your love and support of the Citizen System! We sincerely apologize for any confusion or misunderstandings caused and would like to clarify the rules:
1. Population Limit:
The number displayed at the top of the main screen does not represent the total number of citizens you can have, but rather the number of assigned workstations and total unlocked workstations. The total number of workstations depends on the quantity and level of buildings with the Citizen system in your main city. Each building with the Citizen system can unlock up to 4 workstations.
2. Citizens Visiting:
Citizens visiting outside the city gate are generally unobtained citizens with white and green quality. You can check the received and not received citizens in your “Citizen List”. Once you have obtained all white and green quality citizens, no more visiting citizens will appear at the gate.
3. Resting Citizens:
Citizens in the “Resting” state do not affect your ability to recruit or obtain other citizens. You can continue recruiting as long as there are still unobtained citizens in your Citizen List.
4. Warehouse Citizens:
The Warehouse can only be assigned one Citizen. This position cannot be filled by white and green quality citizens, so the corresponding citizen will not appear at the city gate.
5. Obtain High-quality Citizens:
Citizens themselves cannot be upgraded, but you can recruit higher-quality citizens. You can purchase Citizen Recruitment Tickets with Gems or obtain them through Citizen Recruitment Sale packages, with a maximum of 10 tickets per day. When you obtain higher-quality citizens, you can use Quick Assign to immediately replace lower-quality ones.
6. Upgrade Citizens’ Stars:
Only Epic (gold) and Legendary (purple) citizens can be upgraded with stars. You can do this in the Citizen Status screen by tapping on a gold or purple Citizen to enter the Citizen Bonuses interface. Upgrading requires Citizen Medals and the corresponding Citizen Fragments, which can be obtained through recruitment.
Best regards,
The Evony Team
why have citizens stopped coming to my door? is there a population limit depending on city size? can you release them?
We sincerely apologize for any confusion this may have caused. In response to the questions raised by many players, we’ve prepared a unified reply, which you can view in the comments section. Thank you very much for your patience, understanding, and continued support!
My citizen status stop at 100, no new one come, I deleted and re-download the game , what is wrong ?
Can you receive warehouse citizens? No one in my alliance has gotten one yet and I can’t find any information regarding warehouse citizens.
We sincerely apologize for any confusion this may have caused. In response to the questions raised by many players, we’ve prepared a unified reply, which you can view in the comments section. Thank you very much for your patience, understanding, and continued support!
Starting on the 26th I am only getting envoys at the gate, no citizens since the 25th.
How much medals and Epic generals fragments do I need to give 1st gold star to Epic general?
Dear Tragicia, upgrading an Epic General to the 1st gold star does not require General Fragments. You only need 1M Gold and 40 Medals. The General Fragments will be required when you ascend the General to red stars. Thank you for your love and support!
It seems different players have different total citizens allowed. Why is this? Can the number be increased?
Dear Brian, the number displayed at the top of your main screen does not represent the total number of Citizens you can have, but rather the number of workstations you have unlocked, which depends on the quantity and level of buildings with the Citizen system. Each building with the Citizen system can unlock up to 4 workstations. However, please note that the warehouse can currently be assigned only 1 Citizen.
We apologize for any confusion this may have caused, and thank you for your patience and support!
Assignable citizens don’t show up at my gate anymore. Is there a limit to how many you can have? I have 120/136 assigned and 31 “resting” for a total of 151. If there is a limit we should be able to dismiss the useless ones that are resting.
Hello Adah, we’re sorry for any confusion caused. There is no fixed limit on the number of Citizens, and those in “Resting” status do not affect your citizen recruitment. You can continue recruiting as long as there are unrecruited Citizens on your “Citizen List”, until all available Citizens have been obtained.
Additionally, the number 136 refers to the number of workstations, not the maximum number of Citizens you can have. We apologize for any misunderstanding this may have caused. Thank you very much for your understanding and support!
How about Trade carriage being open to alliances with less than 30 players. 5 and a half years we’ve been playing and we can’t do an event because we are a small team. Another restriction placed on regular players not in the Big coining teams. And for what? What you call great rewards give us a break.
Dear Jae, thank you very much for your feedback. Your suggestions are extremely valuable to us, and we will make sure to share them with our game development team for further evaluation. Your support and patience truly help us make the game better for all players. Thank you again for being a part of our journey!
Can you upgrade or kick out citizen when you fill up with lower grade citizens?
Hello Marbelle! Citizens themselves cannot be upgraded directly, but you can obtain higher-quality Citizens through recruitment. You can purchase Citizen Recruitment Tickets using Gems, or get them by purchasing Citizen Recruitment Sale Package. You can buy up to 10 tickets per day.
Through recruitment, you’ll also have a chance to obtain exclusive Citizen Fragments and Citizen Medals, which can be used to increase the star level of Epic (gold) and Legendary (purple) Citizens. Once you have a higher-quality Citizen, you can simply tap “Quick Assign” to replace the lower-quality one immediately.
Hope this helps! If you have any other questions, feel free to let us know.
How do you use citizen medals to upgrade star kevels?
Hello Gregory Brown! You can only upgrade the star levels of Epic (gold) and Legendary (purple) Citizens. Please go to the Citizen Status page and tap on a gold or purple Citizen to enter the Citizen Bonuses interface, where you can increase their star level. You can also access this interface by tapping the Citizen icon on any building that has the Citizen System.
Upgrading star levels requires Citizen Medals and the corresponding Citizen Fragments, which can be obtained through recruitment.
We hope this information is helpful to you! Enjoy yourself!